Refund & Cancellation
Cancellation Policy
1. No Cancellations
Once an order is placed, it cannot be cancelled. We process orders promptly to ensure timely delivery, and therefore, all sales are final.
2. Order Confirmation
Please review your order carefully before submitting. By placing your order, you acknowledge that cancellation is not an option.
3. Customized and Personalized Items
All customized or personalized items are non-cancellable and non-refundable once the order is confirmed.
4. Contact Us
If you have any questions or concerns regarding your order, please contact our customer service team at support@elinorjewels.com or whatsapp us on +91 7096165209
Refund Policy
We at Elinor jewels offer an exchange of products with a store credit. Exchanges will only be accepted if the request is submitted within 2 days of receiving your package. We cannot offer exchanges during an ongoing sale or any items bought during the sale period.