Personalised Bar Necklace - 18K Gold Plated

Please take note that one can add a certain limit of characters only

⚫For SINGLE SENTENCE engraving- You can add maximum 15 characters (including.,!?()::"'/@#&*,numbers, english letters, heart emoji - any other characters will be ignored)

⚫For DOUBLE SENTENCE engraving- You can add maximum 35 characters (including.,!?()::"'/@#&*,numbers, english letters, heart emoji - any other characters will be ignored)

Please type the personalisation exactly as you're wanting to engrave it in. We are not responsible for converting to any language or numerals. Any other emoji except the heart one will be ignored.

HOW TO ADD THE TEXT IN THE PERSONALISATION BOX?

1. Please select from the given options , if the chosen is FRONT then, simply add the desired text in the box.

EXAMPLE - I love you!

2. If the chosen option is FRONT + BACK then, please add the text as -

EXAMPLE -

FRONT - I love you

BACK - 25/3/2015

*PLEASE NOTE THAT THESE ITEMS ARE PLACED BY HAND FOR ENGRAVATION AND HENCE THERE MAY BE SLIGHT DISCREPANCIES IN THE ALIGNMENT AND COULD BE MARGINALLY OFF CENTERED. *

The metal used in our products is stainless steel and is plated with 18k gold.
As stainless steel is a hypoallergenic metal and so all our jewellery is waterproof, sweat-proof,anti-tarnish and hypoallergenic and it's super safe for people with sensitive skin.
Our jewellery is nickle , lead and cadmium free.
Our jewellery will not fade, the colour might get darker with time but will not loose it's colour.

~ Make sure to keep the jewellery away from sharp objects and friction as it may scratch the jewellery and scrape off the plating.

~To increase the longevity of the product make sure to always wipe your jewellery with a muslin cloth and thereafter store it in our provided boxes.

~Avoid contact with lotions and perfumes as it will affect the longevity of the product,

Elinor Jewels does not offer a refund or return for change of mind.

An exchange or return will only be issued if the product is faulty or has been sent a wrong product from our end. If the product is damaged while in transit then kindly email us on info@elinorjewels.com~Subject of the email should be – Order number – Damaged/Faulty product
~ An unboxing video should be mailed within 24 hours after receiving the product.
~ After the analysis a return delivery will be initiated from our end.
~ Make sure to send the product in the exact same box.
~ An exchange of the product will be done within 8-10 working days.
~ We provide a warrantee of 7 days after receiving the product for any matters which include breakage/damage/diamond falling out / discoloration.

Kindly report us within the concerned time on our mail with proper proofs

Note :- Please make sure that you make a detailed unboxing video which contains the label/bill. If you fail to make one or report to us after 24 hours then there shall not be not be any actions from our end.