Warranty Policy

Our Promise: 1-Year Warranty on Waterproof Jewellery

We stand by the quality of our demi-fine pieces, offering a 1-year warranty against tarnishing or plating discoloration.

Coverage	Details
Warranty Period	1 Year
Covered Issues	Tarnishing or plating discoloration
Compensation	25% of product’s invoice value as store credit
Store Credit Validity	6 Months
Store Credit Conditions	Non-refundable and non-transferable

 

Our Promise: 6-Month Warranty on Modern Mangalsutras

At Elinor Jewels, we stand by the quality of our Modern Mangalsutras. We offer a 6-month warranty specifically for this category.

Warranty Aspect	Details
Warranty Period	6 Months
Applicable Products	Modern Mangalsutras only
Covered Issue	Tarnishing
Warranty Type	One-time replacement
Replacement Limit	Applicable only once per product

Warranty Conditions:
* The product must be in proper physical condition
* Warranty is valid only for tarnishing, not for any other issues
* Once the mangalsutra is replaced, it will not be replaced again under warranty

What’s Not Covered:
* Surface scratches, fading due to improper care, or regular wear & tear
* Breakage, accidental damage, or forceful impact
* Loss of chain, beads, stones, or any parts
* Repairs, alterations, or modifications done by any other jewellers